Shipping Policy

Aurix Maison is a modern lifestyle brand offering elegant slippers and delicate accessories, such as anklets. The brand combines comfort, femininity, and a luxury visual style into one refined concept.

Our goal is to offer products that do not feel ordinary, but like a carefully chosen fashion detail. Aurix Maison slippers are made for women who want to look stylish in simple everyday moments — at home, on vacation, by the pool, or during warm summer days.

Aurix Maison is built on clean design, elegant aesthetics, and details that highlight feminine style. The anklets complement the slippers, creating a look that feels soft, luxurious, and sensual.

Shipping Policy

Thank you for shopping with AURIX Maison.

Order Processing

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times:

  • Europe: 5–12 business days

  • United Kingdom: 5–12 business days

  • International: 7–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs procedures, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress.

Delays

While we strive to deliver orders within the estimated timeframe, AURIX Maison is not responsible for delays caused by customs, weather conditions, transportation issues, or other circumstances beyond our control.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

aurixmaison@gmail.com

We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

aurixmaison@gmail.com

We aim to respond within 24–48 business hours.